FAQs for Phase 2

Is there help for renters who have lost income due to COVID-19?

PHDC is now accepting applications for Phase 2 of rental assistance.

How do I apply for Phase 2 rental assistance?

The easiest way to apply will be to use the online application. Your landlord will also have to submit an application.

Is Phase 2 open to all renters?

No. You must have lost more than 30% of your income due to reduced work hours or wages because of COVID-19. You must also meet the income guidelines below, based on your income at the time of application.

How much money will I get?

As of September 16, 2020, assistance is available for up to $1,500 per month per applicant. Payments will be made electronically to landlords.

Should I tell my landlord about this program?

Yes. We need willing participation from your landlord for you to get assistance.

Is this the same program I applied to before?

No. Phase 2 has different requirements and guidelines. You need to apply to Phase 2 separately.

I applied on this website before. Do I need to apply again?

Yes, you should apply for Phase 2. If you were selected for Phase 1 you are still eligible for Phase 2. If you were not selected for Phase 1 you should apply for Phase 2. Even if you were found not eligible for Phase 1 you should apply for Phase 2. The eligibility requirements are different and so you may be eligible for Phase 2.

How long will this program run?

PHDC will accept applications until September 30 or until the funding runs out.

Are there income guidelines?

Yes. You can see the income guidelines below. Note that the guidelines apply to your income at the time of your application.

I live in Pennsylvania, but not in Philadelphia, can I apply?

Yes, but not through this website. You need to apply to your county’s designated organization.

How likely am I to get help?

Funding is very limited, and we will not be able to help everyone.

How are people chosen for help?

Funding will be offered to qualified applicants on a first-come, first-served basis. Applications are considered submitted when all tenant and landlord forms have been submitted and are complete.

What are the requirements for landlords?

  • Landlord must agree not to displace the household or begin any eviction proceedings for at least 60 days from the final month of assistance.
  • Landlord must attest that all property taxes on buildings where tenants are receiving assistance through this program are paid and up-to-date.
  • Landlord must attest that the rental properties for which assistance is being requested meet Housing Quality Standards guidelines.

I don’t think I qualify for this program. Are there other programs that can help renters?

Please visit the PhillyTenant website or call the Philly Tenant Hotline at 267-443-2500 to learn about other programs for renters. There is also information on our Other Resources page.

I’m a homeowner facing foreclosure. Can you help?

Please visit the SaveYourHomePhilly website for information, or call the City’s Mortgage Foreclosure Prevention Hotline at 215-334-4663.

How can I support Philadelphia renters who are struggling?

If you want to help your neighbors in need, you may donate to the program. Donations are tax deductible and all funds donated go to rental assistance.