Current FAQs

How can I support Philadelphia renters who are struggling?

If you want to help your neighbors in need, you may donate to the program. Donations are tax deductible and all funds donated go to rental assistance.

How do I apply for the COVID-19 Emergency Rental Assistance Program?

The application period for the program has closed.

Will there be another application period?

Probably not. We received more applications than we could fund. If we receive more funding, we will likely select new tenants for the program from those who have already applied.

I applied. How much help will I get?

All selected tenants will receive rent assistance for up to three consecutive months for up to $2,500 total. If funding permits, we will try to provide ongoing assistance for up to a year for renters who still need help after three months.

I applied. How likely am I to get help?

Funding is very limited, and we will not be able to help everyone.

How long will this program last?

The program will provide help until it is out of money.

I applied. How are people chosen for help?

Applicants are being randomly selected to go through an eligibility review.

How do I know if I am selected for the program?

We expect to begin contacting applicants in early June. It may take until mid-June for us to reach everyone who is selected. Once all the slots are filled, we will notify unsuccessful applicants.

If I am not selected, can I reapply?

If more funding becomes available for the program, we may take applications again. If we do, we will contact you by email.

I’m a homeowner facing foreclosure. Can you help?

Homeowners facing foreclosure should visit the SaveYourHomePhilly website or call the City’s Mortgage Foreclosure Prevention Program at 215-334-4663.

I’m a renter. Are there other programs that can help me?

Please visit the PhillyTenant website or call the Philly Tenant Hotline at 267-443-2500 to learn about other programs for renters. There is also information on our Other Resources page.

I applied. What if I am selected but my landlord does not respond to the City or is not willing to agree to the City’s terms?

Unfortunately, we need willing participation from your landlord to qualify for this program.