Phase 1

The application period for Phase 1 has closed. If you applied, thank you.

Landlord Requirements for Phase 1

  • Payment must be applied toward the approved tenant’s rent for months between March 2020 and December 2020.
  • Landlord may not begin any eviction proceedings for six months from the last month in which the landlord received assistance from this program.
  • Landlord Agreement with terms and conditions.

If you are a renter looking for help, please visit the PhillyTenant website or call the Philly Tenant Hotline at 267-443-2500.

If you need help with other issues, please visit our Other Resources page.

For more information check out the FAQs for Phase 1.

Phase 2

Application Status

The Phase 2 Rental Assistance program is now closed. Tenants and landlords can check the status of their application here.

Landlord Requirements for Phase 2

  • Payment must be applied toward the approved tenant’s rent for months between March 2020 and December 2020.
  • Landlord may not begin any eviction proceedings for 60 days from the last month in which the landlord received assistance from this program.
  • Phase 2 Landlord Agreements

Other Assistance

If you have questions about these rental assistance programs, click here for help.
Tenants may seek additional assistance by visiting the PhillyTenant website or calling the Philly Tenant Hotline at 267-443-2500.

For more information about the program guidelines check out the FAQs for Phase 2.

Phase 3

Phase 3 Application Status
The Phase 3 Rental Assistance program is now closed. Tenants  can check the status of their application here.

In Phase 3, payments went directly to the tenant. Tenants received up to $1,500 per month, for up to six (6) months—not to exceed the amount of base rent due for any month where the tenant is receiving assistance.

Phase 3 Tenant Agreement

Check Your Status

Tenants who submitted information for Phase 3 can check the status of their application here.

Other Assistance

If you have questions about these rental assistance programs, click here for help.

Tenants may seek additional assistance by visiting the PhillyTenant website or calling the Philly Tenant Hotline at 267-443-2500.

Phase 4

Phase 4 Application Status
The Phase 4 Rental and Utility Assistance program is closed..

Important Information for Landlords and Tenants:

Lockouts

Philadelphia Municipal Court: starting on December 1, 2021 no lockout shall occur where a rental assistance application has been marked “complete” by the City of Philadelphia. Read the order here. Applicants can check their online portal to see whether their application is considered complete for purposes of this Court order.

Eviction Moratorium ENDED by US Supreme Court

On August 26th the US Supreme Court made a ruling that ended the federal eviction moratorium. Philadelphia still has local protections in place for tenants under certain circumstances. Read below for more information on those protections. If you are at risk of eviction you can call the Philly Tenant Hotline for advice: 267-443-2500

Protections in Place

  • Under the Emergency Housing Protection Act (Section 9-809 of the Philadelphia Code), tenants experiencing a COVID-19 financial hardship may be entitled to protections including waiver of late fees, participation in the eviction diversion program and a payment plan for unpaid rents and utilities. Tenants wishing to assert these rights should submit a Certification of Hardship to their landlords.
  • As of April 1, 2021, no landlord may file a Landlord Tenant Complaint seeking possession based on non-payment of rent owed prior to the date of filing until 45 days after they have first completed an application with the PHL Rent Assist Program. Upon completing the application, the landlord will be automatically enrolled in the Eviction Diversion Program as well. It will be a dispositive affirmative defense for any tenant to show that the landlord did not pursue either rental assistance or eviction diversion through the City of Philadelphia Programs timely or in good faith.
  • The City of Philadelphia’s Eviction Diversion Program enables landlords and tenants to arrive at an agreement that works for both parties, without going to Court. Learn more and apply.

Phase 4 Rental Assistance Updates

Update as of August 26, 2021
Due to overwhelming demand, shortage of available funding, and uncertainty relating to when or if additional funds will be available from the federal government, we have made the difficult decision that we are not going to allow tenants and landlords who have already received funds in Phase 4 to apply for a second round of Phase 4 funding at this time. We know that many tenants may need additional assistance. However, thousands of households have not been assisted at all yet, and we want to make sure that we can serve as many households as possible with limited funding.

Fraud, Noncompliance and Discrimination

If you believe you are aware of fraud or noncompliance with the program guidelines, please reach out to our help desk and notify us right away so we can investigate the issue.

To make a complaint of discrimination on the grounds of race, color, national origin, or limited English proficiency covered by Title VI of the Civil Rights Act of 1964, please visit the Help Desk.  Under Applicant Information click on “Help Type.” Select Title VI discrimination complaint from the  dropdown list. Include a brief description of the complaint in the comment box.