Phase 1

The application period for Phase 1 has closed. If you applied, thank you.

Landlord Requirements for Phase 1

  • Payment must be applied toward the approved tenant’s rent for months between March 2020 and December 2020.
  • Landlord may not begin any eviction proceedings for six months from the last month in which the landlord received assistance from this program.
  • Landlord Agreement with terms and conditions.

If you are a renter looking for help, please visit the PhillyTenant website or call the Philly Tenant Hotline at 267-443-2500.

If you need help with other issues, please visit our Other Resources page.

For more information check out the FAQs for Phase 1.

Phase 2

Application Status

The Phase 2 Rental Assistance program is now closed. Tenants and landlords can check the status of their application here.

Landlord Requirements for Phase 2

  • Payment must be applied toward the approved tenant’s rent for months between March 2020 and December 2020.
  • Landlord may not begin any eviction proceedings for 60 days from the last month in which the landlord received assistance from this program.
  • Phase 2 Landlord Agreements

Other Assistance

If you have questions about these rental assistance programs, click here for help.
Tenants may seek additional assistance by visiting the PhillyTenant website or calling the Philly Tenant Hotline at 267-443-2500.

For more information about the program guidelines check out the FAQs for Phase 2.

The program is offered by the Pennsylvania Housing Finance Agency using funding from the federal CARES Act. PHDC manages the program in Philadelphia.

Phase 3

Phase 3 Application Status
The Phase 3 Rental Assistance program is now closed. Tenants  can check the status of their application here.

The City of Philadelphia’s Phase 3 rental assistance program is only for tenants who already applied to Phase 1 or Phase 2 and could not receive assistanceNot all tenants who applied for Phase 1 or 2 are eligible for Phase 3. In Phase 3, payments go directly to the tenant. Tenants who are eligible for Phase 3 will receive an email notification with a link to submit additional information. Tenants may receive up to $1,500 per month, for up to six (6) months—not to exceed the amount of base rent due for any month where the tenant is receiving assistance.

Eligibility

To be eligible for Phase 3, tenants must meet the following:

  • Have applied for Phase 1 and/or Phase 2 of the City of Philadelphia’s rental assistance program and were not able to receive assistance under that prior program;
  • Suffered a loss of income after March 1, 2020 as a result of COVID-19 (Note: tenants on a fixed income generally do not qualify);
  • Expect to earn no more than $99,000 in annual income for Calendar Year 2020 (or no more than $198,000 if filing a joint tax return);
  • Rented a house or apartment in Philadelphia between March and December of 2020 and missed rent or had difficulty paying rent due to loss of income as a result of COVID-19, between March and December 2020;
  • Have a bank account or a payment app that accepts direct deposits, or a prepaid debit card which accepts direct deposits;
  • Attest that they will only use the assistance for expenses incurred between March and December 2020 to pay for rent to avoid eviction and to pay other unforeseen emergency financial hardship costs caused by the COVID-19 pandemic; and
  • Be willing to sign an affidavit attesting that the circumstances listed above are true and correct.

Phase 3 Tenant Agreement

Check Your Status

Tenants who submitted information for Phase 3 can check the status of their application here.

Other Assistance

If you have questions about these rental assistance programs, click here for help.

Tenants may seek additional assistance by visiting the PhillyTenant website or calling the Philly Tenant Hotline at 267-443-2500.

Phase 4

Phase 4 Application Status
The Phase 4 Rental and Utility Assistance program will close at 5pm, January 7, 2022. PHDC will continue to review and process applications already in the system.

Important Information for Landlords and Tenants:

Lockouts

Philadelphia Municipal Court: starting on December 1, 2021 no lockout shall occur where a rental assistance application has been marked “complete” by the City of Philadelphia. Read the order here. Applicants can check their online portal to see whether their application is considered complete for purposes of this Court order.

Eviction Moratorium ENDED by US Supreme Court

On August 26th the US Supreme Court made a ruling that ended the federal eviction moratorium. Philadelphia still has local protections in place for tenants under certain circumstances. Read below for more information on those protections. If you are at risk of eviction you can call the Philly Tenant Hotline for advice: 267-443-2500

Protections in Place

  • Under the Emergency Housing Protection Act (Section 9-809 of the Philadelphia Code), tenants experiencing a COVID-19 financial hardship may be entitled to protections including waiver of late fees, participation in the eviction diversion program and a payment plan for unpaid rents and utilities. Tenants wishing to assert these rights should submit a Certification of Hardship to their landlords.
  • As of April 1, 2021, no landlord may file a Landlord Tenant Complaint seeking possession based on non-payment of rent owed prior to the date of filing until 45 days after they have first completed an application with the PHL Rent Assist Program. Upon completing the application, the landlord will be automatically enrolled in the Eviction Diversion Program as well. It will be a dispositive affirmative defense for any tenant to show that the landlord did not pursue either rental assistance or eviction diversion through the City of Philadelphia Programs timely or in good faith.
  • The City of Philadelphia’s Eviction Diversion Program enables landlords and tenants to arrive at an agreement that works for both parties, without going to Court. Learn more and apply.

Phase 4 Rental Assistance Updates

Phase 4 Landlords Rental Assistance Training Video

Phase 4 Maximums No Longer in Effect (as of June 30, 2021)

Phase 4 no longer has any maximum amount of assistance for rent or utility assistance. Previously there was a $2,000 per month maximum on rent assistance and a $2,000 per utility maximum on assistance. Those maximums are no longer in effect. However, this change is not effective retroactively, just moving forward for new applications.

Update as of August 26, 2021
Due to overwhelming demand, shortage of available funding, and uncertainty relating to when or if additional funds will be available from the federal government, we have made the difficult decision that we are not going to allow tenants and landlords who have already received funds in Phase 4 to apply for a second round of Phase 4 funding at this time. We know that many tenants may need additional assistance. However, thousands of households have not been assisted at all yet, and we want to make sure that we can serve as many households as possible with limited funding.

Pennsylvania Emergency Rental (and Utility) Assistance Program (ERAP)

The easiest way to apply for Philadelphia’s Phase 4 rental and utility assistance is through our online system. If you do not have access to a computer or the internet please contact 311 and we can help you apply. Philadelphia will accept Pennsylvania Department of Human Services’ paper ERAP application, but the process may be much slower and we may need to request additional information. If you are submitting a paper application please send it to:

PHLRentAssist c/o PHDC,
1234 Market Street 16th Floor, Philadelphia PA 19107.

Fraud, Noncompliance and Discrimination

If you believe you are aware of fraud or noncompliance with the program guidelines, please reach out to our help desk and notify us right away so we can investigate the issue.

To make a complaint of discrimination on the grounds of race, color, national origin, or limited English proficiency covered by Title VI of the Civil Rights Act of 1964, please visit the Help Desk.  Under Applicant Information click on “Help Type.” Select Title VI discrimination complaint from the  dropdown list. Include a brief description of the complaint in the comment box.

Child Tax Credits

These funds do not count as income for program eligibility.

Appeals

If an application is incomplete, we will provide the opportunity to resubmit information. If an application is marked as Denied, that means that it does not meet program eligibility. If an applicant believes that their application was denied in error, they may appeal the decision. Applicants may request an appeal at the Philadelphia county level by contacting the PHLRentAssist Help Desk here. Staff will then review the application and determine whether the original determination was correct.

To make a complaint of discrimination on the grounds of race, color, national origin, or limited English proficiency covered by Title VI of the Civil Rights Act of 1964, please visit the Help Desk.  Select Title VI discrimination complaint from the “Help Type” dropdown list and include a brief description of the complaint in the comment box.